Aviation

AVIATION

IND-RA Aviation Maintenance has been established at its headquarters in Bangalore, INDIA and is led today by the original founding member, Rev. DR. G Lakshmi VaraPrasad Reddy (Rev. DR. Elvin Prasad).

Built on the cornerstones of safety & reliability, IND-RA Aviation Maintenance has grown to become a service provider for Airlines, Lessors and VVIP Operators on a global platform.

The company employs over 100 highly experienced and dedicated engineers spread across, giving it the ability to draw upon generations of knowledge from each layer of our industry.

Dedicated to being cost efficient, flexible and responsive, IND-RA Aviation Maintenance prides itself on the ability to exceed customer expectations on a regular basis.


Base Maintenance

Base Maintenance

IND-RA Aviation Maintenance has its Base Maintenance facility at its headquarters in East Midlands, in the United Kingdom. The company can handle A Checks, Bridging Checks, Airworthiness Directives, Service Bulletins, Cabin Reconfigurations, Structural Repairs, Modification Programs and Landing Gear Overhauls.

Our facility is capable of servicing all narrow body aircraft types up to Boeing 737 and Airbus A321 in size. Our hangar facility can also deal with Embraer 135, 145, 170 and 190 aircraft as well as all ATR and Bombardier Dash 8 aircraft. For further information,
please contact info@ind-ra.com


Line Maitenance

Line Maitenance

IND-RA Aviation Maintenance has established its core business in Line Maintenance. Provisioning for over 50 airlines worldwide, IND-RA Aviation Maintenance can help your airline operations with professional, dedicated engineering support coupled with the highest levels of operational safety. Our Line Maintenance capabilities extend past the standard Transit, Daily and Weekly Checks by resolving any issues quickly and efficiently.

IND-RA Aviation Maintenance remains flexible in opening Line Stations quickly and efficiently throughout the world and is renowned for doing so in areas considered difficult by other companies. IND-RA Aviation Maintenance supports new airlines with all engineering requirements, to find out how we can assist your Line operations contact info@ind-ra.com


Livery and Paint Support

Livery and Paint Support

As a company, IND-RA Aviation Maintenance extends its services to support other parts of the aviation industry, including the provisioning of our world class engineering support with trusted livery partners. Our Base Maintenance Approval allows us to conduct Flight Control Balancing, Stage and Bare Metal Inspections, Weight Certification and all

associated Daily and Weekly Checks whilst your aircraft is in your selected livery facility. Discuss your livery and maintenance support requirements with us directly by contacting info@ind-ra.com


Responsive AOG Support

Responsive AOG Support

From down route Engine Changes to major Structural Repairs and Incident Recovery, IND-RA Aviation Maintenance is able to mobilize teams of experienced and dedicated engineers with tooling to ensure your aircraft returns to service as soon as possible. please contact info@ind-ra.com


Reposession and Ferry Flight Support

Reposession and Ferry Flight Support

IND-RA Aviation Maintenance boasts a wide variety of aviation expertise within the company, ranging from frontline, flight deck experience to full engineering support. With this combined capability, IND-RA Aviation Maintenance is able to fully support you in any Ferry Flight or Repossession situation supplying you with full flight crew, planning, fuel, overhead permits and uniquely, an engineer to ensure your aircraft asset remains IND-RAable and safe throughout the duration of its return. IND-RA Aviation Maintenance has been entrusted by leasing companies for the safe return of its aircraft assets due to the flexible and responsive nature of the company. For enquiries or quotations, please contact info@ind-ra.com


Managed Parking and Storage

Managed Parking and Storage

Our Managed Parking and Storage facilities is located at Bangalore, INDIA. This location offers low cost parking solution for any aircraft type and size and IND-RA Aviation Maintenance has engineers readily available to carry out all required tasks under the manufacturers parking and storage guidelines.

Specializing in Airbus’ Flight Ready Parking and Boeing’s Short and Long Term Storage Procedures, IND-RA Aviation Maintenance is experienced in keeping your aircraft maintained in accordance with manufacturer procedures.

IND-RA Aviation Maintenance is able to discuss the best option for your aircraft and will ensure that it is kept in a secure environment ready for any inspections required by you or future buyers. Contact us on info@ind-ra.com to discuss your Managed Parking or Storage requirements today.


Passenger GSA

Passenger GSA

IND-RA Aviation is a dynamic enterprise that operates airline representative offices in key global markets. A large range of international, passenger airlines currently entrust IND-RA Aviation to represent their interests in numerous different countries worldwide. IND-RA Aviation’s global network offers airlines a low risk method of entering new national and regional markets. Our team of professionals will happily and ably support all your airline needs such as Sales, Marketing, Promotion, Finance, Legal, Cargo and much more. Our wide range of services offers a fully comprehensive package to meet all the needs of a vibrant airline operating in today’s competitive markets (click on specific service for more details). If your organization is looking for a reliable partner to help you expand your airline business into new markets, and you wish to benefit from our unique expertise in this field, contact us for more information on IND-RA Aviation.


Sales

Sales

Our highly experienced and proactive sales teams will help achieve your goals by carrying out a wide variety of sales activities that include:

• Field sales calls
• Existing customer retention
• New customer development
• Targeted sales campaigns
• Contract negotiation
• Trade relations building
• Local and international trade show representation
• Sales seminars
• Road shows
• Familiarization trips
• Special promotion events
• Comprehensive sales reporting

Marketing

Marketing

With an in-depth knowledge of the business and social cultures of the countries in which it operates, IND-RA Aviation is ideally suited to carry out all your marketing requirements such as:

• Preparation of business plans
• Marketing evaluations and proposals
• Identifying and developing new market segments and customers
• Branding
• Local and international market surveys
• Customer management (CRM)
• Direct Mailings
• E-Commerce

Financial Services

Financial Services

IND-RA Aviation’s professional financial and accounting systems provide the following services:

• Provision of bank guarantees
• Billing and collection services
• Operation of customized billing and payment systems such as centralized banking, BSP etc.
• Timely remittance of monies due
• Preparation and provision of required sales and accounting reports
• Refund processing
• Customer enquiries

AIRLINE DISTRIBUTION SOLUTION

AIRLINE DISTRIBUTION SOLUTION

As an official Contractor of IATA’s BSP (Billing & Settlement Plan) Programme and a Coordinator of ARC's (Airlines Reporting Corporation) Programme, IND-RA Aviation provides a one-stop-shop service to any airline seeking to improve its distribution. IND-RA offers airlines a package to suit its needs, starting from guidance and assistance with the joining process, and once the airline has joined, providing administrative services. Whichever option the airline takes – let IND-RA Aviation do the work for you.


BSP & ARC

BSP & ARC

Why join the BSP and ARC Programmes through IND-RA Aviation?

With sales offices covering Europe, Middle East, Asia, the Pacific, North, Central & South America, our professional staff will guide you through the right process and oversee until completion.


Many satisfied airline customers have already benefited from our experience:

• Swift and professional response to your inquiries
o Personal handling of administration work and specific joining documents required for different countries
o Completion of all documentation on airline’s behalf, handling signature process and supervising procedure requested by IATA
o Maintaining continuous interface between IATA, ARC and airline
o Distributing CIPs for travel agents in coordination with the airline
o Handling ADM/ACM and refunds approval and processing
o Providing airline with reports to track its growth and expansion
o Offering airlines IND-RA Aviation's GSA excellent services

BSP is a system designed to simplify - airlines receive one settlement covering all agents - and assist the selling, reporting and remitting procedures and improve financial control and cash flow. IATA members and non-IATA members can join. The electronic distribution of billing reports and generation of ADMs/ACMs via the BSPlink results in fewer resources required and a centralized and neutral system enables increased financial and accelerated quality controls.

Airlines will feel the real change instantly byexpanded worldwide distribution and increased revenues Benefits for Airlines when Joining IND-RA (IND-RA - Airline Distribution Solutions)…


• No airline local office required in BSP country of choice. IND-RA Aviation's worldwide office network will support and assist airlines wherever required

• Simplified selling, reporting and remitting procedures and saves administrative resources
• Punctual and regular settlement of sales directly through BSP
• Rapid sales performance data
• Safe, swift and secure payments by joining the programme provided it operates in the country of choice

Project Research & Development

Project Research & Development

For both new and existing customers, IND-RA offers professional analyst skills to help you define, design and realize high value aircraft maintenance work flow and procedures enhancement.

As a customer expands into broader RAAS use, there often needs to be consideration given to how to best implement a specific process, or there may be a requirement to modify baseline RAAS functionality to suit existing work flows. Similar to an Implementation Project Management process, IND-RA can provide the expert resources necessary to help make best use of the RAAS aircraft maintenance system, or to design effective custom modifications.

Similarly, there are often opportunities to develop advanced integrations between RAAS and, perhaps, a flight operations system, a financial system, or a time-and-attendance/pass control system. While our baseline RAAS product offering includes data integrations, here we are referring to the opportunity to develop custom tools and utilities to make the best use of combined data from multiple specialist systems.

Whatever the project, IND-RA has the skills and resources to help you define, design and realize your objectives.

Implementation Project Management

Implementation Project Management

Regardless if you are a startup carrier or a legacy operation, implementing a maintenance and engineering system such as RAAS will require project management resources.

Considering that the primary objectives during an implementation are to avoid data confusion, keep new and redundant workloads to a minimum and ultimately keep your aircraft IND-RAing throughout the implementation process, it is clear an experienced management team is important to the success of any implementation project.

Implementation of a startup carrier can be less involved mainly due to the fact that startup carriers are less likely to have entrenched legacy workflow processes. However, a well planned implementation for a startup carrier will include full analysis of what best workflow processes should be relative to the carrier intentions, how those processes should be implemented and how system end-users should be educated in those processes. In conjunction with this will be configuration of aircraft tracking data, configuration of the various inspection programs and proving of necessary customized forms and reports.

Legacy implementations bring all of the concerns of a startup carrier implementation but also add a large analysis component where existing work flow processes must be fully analyzed in order that those processes are properly brought forward into the overall RAAS implementation. This analysis hopes to discover errant procedures, standalone programs and spreadsheets (etc.), and in every case the value of each will be evaluated and decisions will be made regarding how/if each can/should be brought forward. Given that this analysis spans all aspects and departments within the maintenance organization it is clear the project can consume a significant amount of human resources.

IND-RA implementation project management personnel are experienced aviation maintenance professionals who are able to perform a top-down analysis of existing work flow processes as well as future intended procedures, in turn helping to develop an implementation plan that is both realistic and achievable.

For larger projects we may supplement our own in-house project management resources with third party professionals. Many IND-RA customers use third-party resources regularly and if you have resources you prefer to use we will certainly interface with them to achieve the best possible result.

IND-RA offers end-user training services for initial implementations as well as on an ongoing basis. IND-RA end-user training professionals are equipped with expert knowledge of industry standard procedures as well as intimate knowledge or RAAS functions. This combination of skills allows IND-RA training personnel to not only demonstrate best use within RAAS but also to recommend best practices relative to the industry.

RAAS training is available through a number of channels including direct on-site training visits, on-line web-conference sessions and through RAAS End-User Training Conferences. On-site and web-conference training are focused to customer/company specifics whereas training conferences generalize on departmental RAAS functionality as it applies to all companies.

In addition to direct user training opportunities numerous training media is available including written help documentation and online video help.

Aircraft Data Migration

Aircraft Data Migration

IND-RA offers aircraft data migration, configuration and MPD revision update services both as part of an initial system implementation and on a go-forward basis.

Data migration and configuration is achieved using a combination of electronic and manual processes. The determination as to what process will be used for a given migration project is based on the source of data and the quality of the source data.

The RAAS system itself has export and import capabilities, and if the aircraft source data is from a RAAS customer then the import can be accomplished without any IND-RA intervention.

If the aircraft source data is from another aircraft maintenance data system then that data will be migrated into the RAAS standard import format prior to being imported into RAAS. If the source data is available in a data format that can be manipulated then the source data can be electronically migrated into the RAAS standard import format prior to being imported into RAAS. If the source data is paper-based, scanned or PDF-based then the source data will be manually migrated into the RAAS standard import format prior to being imported into RAAS. Regardless of the initial migration approach, manual audit of the data will be performed prior to any data being imported into the main RAAS databases.

As part of the aircraft data migration process IND-RA regularly advises on proper data configuration, to ensure RAAS customer data will gain the greatest possible advantage from RAAS data structures and RAAS features.

MPD source task data and revision updates are easily imported as well. In conjunction with this service inspection programs can be re-configured as necessary.

Simulators

IND-RA develops and manufactures helicopter and fixed-wing FNPT and FTD simulators, for flight schools, airlines and operators, in order to improve pilot training, increase security on aircraft operations and reduce operational costs. IND-RA simulators are covered by comprehensive after-sales services and designed accordingly. All of our simulators are manufactured with IND-RA’s most advanced technology, which is 100% produced and developed in ASIA .